The team currently has just two paid members of staff; one part-time coordinator and one part-time deputy coordinator and around 50 volunteers. Each session is run by a shift leader, two or three in the kitchen and the same number in the hall, including a shift befriender.
- prepare the food and the hall,
- welcome the guests and chat,
- serve meals and
- discuss issues in one-to-one conversations.
Concerns that get followed up include health (mental and physical) issues, alcohol and drug dependency, criminal activity, financial matters and of course housing issues.
Team meetings are arranged every two or three months to discuss issues that need dealing with. Training that is available includes food safety, first aid, safeguarding, managing boundaries, equal ops and diversity.
Please also see information on Volunteers.